We're really sorry if your Payfriendz isn't working properly as you expect.
The most common causes for the app not working are a poor internet connection or system maintenance. The latter can affect every part of the app's performance. We try to keep this kind of work to evenings but can't promise that. We've found that developing a new product has some unexpected challenges sometimes 😉
If you're having any trouble with transactions, opening the app, using your Emoji code or anything else you might be able to find specific solutions by searching through this help centre. Otherwise, please contact us by email (firstname.lastname@example.org) or on Facebook and we'll get back to you as soon as we can.