Why do I need to verify my identity?

Verifying your identity is the best way for us to get to know you a bit better. We combine your user details with further information about you to build a more complete profile. We may ask you to complete this verification process under certain circumstances, which could include the activation of the Payfriendz virtual card.

You can be assured that any documents you send us are stored on secure servers and we'd never pass on your details to anybody else. The types of document that might be requested from you could be a government issued ID such as a driving licence or passport. We might also ask you to take a selfie.

Have more questions? Submit a request