There is a maximum withdrawal limit of £800 in place on your account.
A single withdrawal must be a minimum of £5 and a maximum of £800. If you put in an amount that's not allowed you'll get an error message which indicates how much you can transfer to your bank at that time.
If you're unable to withdraw any more money despite having a sufficient Payfriendz balance to do so you might have reached the overall limit. Get in touch with our support team who can offer some further guidance.