If you're not able to download the Payfriendz app from your app store you might be running an older version of software on your phone. Please make sure that you are up to date with that before you try.
You will need a smartphone running a minimum of Android 4.1 or iOS 8 in order to use our app.
Payfriendz may also not be available in your country's app store.
Finally, it may sound silly but please check your internet connection! If Payfriendz is downloaded on a weak/intermittent connection it sometimes struggles to open.