How can we help you?
Common questions
- What is Payfriendz?
- How do I transfer money to my bank?
- Why can't I register my card?
- How do I contact the support team?
- I have a new bank card. How do I add it?
- What is the group feature and how do I use it?
- Why do I have to add my bank details again?
- How long do withdrawals usually take?
- My account is locked. What happens now?
- Can I use my Payfriendz balance elsewhere?
- Are there any limits on my account?
- How do I skip the withdrawal process altogether and print cash at home?
Common questions
Top Questions
- What is Payfriendz?
- Is Payfriendz safe?
- How do I withdraw money to my bank?
- Why can't I register my card?
- How do I contact the support team?
- How do I add a new bank card?
Payfriendz FAQ
About Payfriendz
App troubleshooting
Account troubleshooting
- Why do I need to verify my bank account details?
- Can I change my registered bank account details?
- I forgot my password, how do I reset it?
- I forgot my Emoji Code 😢ðŸ˜ðŸ˜©ðŸ˜“
- My account has been locked. What do I do now?
- Can I delete or block contacts?
Sending money
Transferring money to your bank
Contact Payfriendz customer support
Limits
Security
- Can I make my profile private?
- Is Payfriendz safe?
- How does Payfriendz protect my financial data?
- What do you do with my data?
- How do I report a fraudulent transaction?
- Why do I need to verify my identity?